Send returns to:
F. N. Cuthbert, Inc.
3151 South Avenue
Toledo, OH 43609
Cancellation of Orders and Order Changing Policy: Any order alteration, change in specifications, change of shipping schedules or any other conditions of sale must be done with the express consent of F. N. Cuthbert, Inc. Any loss or cost incurred resultant from such alteration, order, change or cancellation may be subject to remuneration or other compensation payable to F. N. Cuthbert, Inc.
Cancellation and Change Requests: All cancellation requests must be confirmed by fax, email or written letter and should include the original purchase or internet-generated order number, part number, quantity ordered, and the reason for the cancellation or change. A restocking charge* (plus shipping costs) will be charged for the return of standard or stocked items that are shipped prior to the request for cancellation.
Manufactured items (non-stock or made-to-order) that have entered into the formal stage of production or items that have already been shipped are not eligible for return, nor can they be changed, or canceled.
*Restocking charges are variable, dependent on the manufacturer and circumstance surrounding the return. Please contact F. N. Cuthbert, Inc. regarding the details specific to your request.